AKO switched to EAMS-A and now G1 Gateway has also switched. I keep getting "CAC has an unknown error". Does anyone know how to resolve this? https://www.rallypoint.com/answers/ako-switched-to-eams-a-and-now-g1-gateway-has-also-switched-i-keep-getting-cac-has-an-unknown-error-does-anyone-know-how-to-resolve-this <div class="images-v2-count-0"></div> Wed, 22 Nov 2017 12:20:13 -0500 AKO switched to EAMS-A and now G1 Gateway has also switched. I keep getting "CAC has an unknown error". Does anyone know how to resolve this? https://www.rallypoint.com/answers/ako-switched-to-eams-a-and-now-g1-gateway-has-also-switched-i-keep-getting-cac-has-an-unknown-error-does-anyone-know-how-to-resolve-this <div class="images-v2-count-0"></div> 1LT(P) Private RallyPoint Member Wed, 22 Nov 2017 12:20:13 -0500 2017-11-22T12:20:13-05:00 Response by SFC Private RallyPoint Member made Nov 22 at 2017 1:12 PM https://www.rallypoint.com/answers/ako-switched-to-eams-a-and-now-g1-gateway-has-also-switched-i-keep-getting-cac-has-an-unknown-error-does-anyone-know-how-to-resolve-this?n=3112615&urlhash=3112615 <div class="images-v2-count-0"></div>it might be because you are using the email certificate. use just the dod . SFC Private RallyPoint Member Wed, 22 Nov 2017 13:12:16 -0500 2017-11-22T13:12:16-05:00 Response by CW2 Private RallyPoint Member made Nov 22 at 2017 3:06 PM https://www.rallypoint.com/answers/ako-switched-to-eams-a-and-now-g1-gateway-has-also-switched-i-keep-getting-cac-has-an-unknown-error-does-anyone-know-how-to-resolve-this?n=3112990&urlhash=3112990 <div class="images-v2-count-0"></div>Try clearing out your history/cache from whatever web browser you are utilizing. After that clear the state of all certificates, delete your CAC certificates from internet options, take you CAC out and reinsert. If that doesn&#39;t work the militarycac.com is always helpful. CW2 Private RallyPoint Member Wed, 22 Nov 2017 15:06:41 -0500 2017-11-22T15:06:41-05:00 2017-11-22T12:20:13-05:00